Locked Account
Updated
Your WorkStep account will be locked after multiple unsuccessful login attempts. This is done in order to keep your account secure.
If your account becomes locked, please follow these next steps:
- Text or email our Support team letting us know that your account has been locked
- If you send us a text message (833-983-5329), please include the email address listed under your WorkStep account.
- If you send us an email (support@workstep.com), please include the phone number listed under your WorkStep account.
- Our team will notify you once your account has been unlocked.
We recommend resetting your password if you do not recall your current password. To learn more about resetting your password, click here (MM to insert KB article on resetting password)
Questions? Text our support team at (971) 407-5427 or email us at support@workstep.com
